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ServSuite news update

| September 24, 2014

Multi-platform, Cloud Computing TechnologyWe are beginning trials of our GPS fleet management system in the UK after a successful deployment in the US.  the new module allows you to track your vehicles in real time, what speed they travel, when they stop etc.  Also great for security / insurance purposes.

– Our mobile app continues to evolve, it now supports full barcode scanning using a phone or tablets inbuilt camera or you can hook up a bluetooth laser barcode reader for use in sites with barcoded baiting stations.  The app links in with the ServSuite Core system’s existing barcoded baiting station system which allows you to plot the station on a map, break them down into facilities and zones, and run trending reports, whilst also allowing your customers to view all this information through the customer web portal.

– ServSuite can now link in with an office phone system to display customer information automatically on screen as soon as the customer calls in.

– In the US we have just rolled out our notification system which sends either a text message or recorded message reminding customers when their pest technician is due to visit.  We aim to roll this out internationally in the near future, subject to demand.

– Our Print-to-mail system in the US is going from strength to strength, saving our customers significantly on postage and admin costs, customer can now send all their letters to us electronically and then we post them out to their clients at a greatly reduced rate.  We also aim to roll this out internationally in the near future, subject to demand.

– We are gearing up for our annual ServSuite University event and expect full attendance as per previous years.  This is an event for ServSuite customers to learn more about ServSuite, meet with other business owners to learn how they use the system, learn about new developments with the software and meet with the suppliers that we partner with.  As well as generally having a good time having a few days away from the office, meeting fellow pest control professionals.


Category: Company news, Service Pro

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